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Public Training · Strategy

Balanced Scorecard in Practice

BSC/OKRs/KPIs from theory to practice – build strategy maps, KPIs, budgets and action plans, then run the system.

Reserve a seat →Run it in-house
DurationOffline 6 days · Online 8 sessions
Schedule8–10 PM, Mon–Sat
Next intakeMonthly
CertificateCertificate of completion
OverviewProgramme contentTrainersRegister
Who it's for
  • Companies with stalled or failed BSC projects
  • Strategy planners and business consultants
  • Boards, executives, CEOs; senior and middle managers
  • HR professionals with 5+ years; restructuring specialists
  • Aspiring BSC/OKRs/KPIs consultants
What you'll achieve
  • Understand BSC, OKRs and KPIs from theory to application
  • Learn from successful and failed BSC projects
  • Repair a failed or half-finished BSC system
  • Gain tools and methods to implement in your company
  • Build strategy maps, KPIs, budgets and action plans
Programme content

Balanced Scorecard in Practice

01Part I – BSC from theory to practice4
  • History and prerequisites of BSC/OKRs/KPIs
  • Readiness assessment and project organisation
  • Risk management and breaking deadlocks
  • Successes, failures and 20-year trends
02Part II – Strategy & strategy maps4
  • Vision, mission, core values; target market
  • SWOT, Five Forces, PESTEL – quantified
  • Strategy formation and strategic results (OKRs)
  • Departmental and organisational strategy maps
03Part III – Building OKRs/KPIs4
  • OKRs, KPIs and the OGSM model
  • Key success factors and finding measures
  • Cascading KPIs to departments and individuals
  • Initiatives, one-page plans, budgets and action plans
04Part IV – Implementation & operation3
  • Project planning and KPI evaluation methods
  • Running and updating the system; typical situations
  • Real case discussion
05Part V – Tool handover4
  • Project charter, project decision, responsibility matrix
  • Pair comparison, weighting, min–max targets
  • One-page plan and company/department budget templates
  • Excel analysis techniques and BSC software
Trainers
PL

Phillip Lê

HR Strategy · BSC/OKRs/KPIs Expert
  • 15+ years as senior HR Director / Head of HR at Fortune 500 groups and Vietnamese companies with tens of thousands of employees.
  • Led successful BSC/KPI projects in Vietnam and Thailand; restructured HR systems and rolled out HR software across dozens of subsidiaries.
  • MBA in HR Management (AITMA, USA); BSI-standard BSC/KPI expert; Hay Group job evaluation & C&B design; FranklinCovey and ITD World certifications.
  • Clients include Hoa Binh Construction, Vietjet Air, MGM Grand Ho Tram, OLAM Vietnam and OI-BJC Vietnam.
Currently teachingOrganisation Design & Job Evaluation ExpertTalent Management & Career Path DesignBalanced Scorecard in PracticeHR Strategy & Action Planning with the Balanced Scorecard
What's included
  • Certificate of completion
  • Templates and Excel tools
  • 1 month of free post-course advice
  • 3 years of material updates
Inhouse Training

Want this in-house for your team?

Content and duration can be tailored and delivered exclusively at your company, with a pre-training competency survey and post-training coaching.

Get a proposal →
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Balanced Scorecard in Practice

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